A Letter from Caritas' New Board President, John Cyrier

October 9, 2013 

John CyrierDear Friends,

First, I want to thank you for your support of Caritas of Austin. It is an honor to serve as President of the Board of Directors for such a remarkable organization, particularly as we prepare to celebrate our 50th anniversary this coming year.

In 2009, I was encouraged to get involved with Caritas through friends, primarily based on my construction experience as Caritas was in the middle of building renovations. After getting to know the organization and leadership, I wanted to do more. In early 2010, I joined the Board of Directors and now have the honor of serving as this year’s President.  I learned very quickly why Travis County and the City of Austin has such a great respect for the organization and why Caritas of Austin has become a staple in our community for 50 years.    I am amazed of the great impact Caritas has each year on over 20,000 lives with services that are focused on helping people achieve lasting self-sufficiency.  

As the Austin area continues to grow at record pace, affordable housing is becoming increasingly scarce.   This impacts all populations we serve and puts even more people at risk of experiencing poverty and homelessness.   Now more than ever, I ask you to partner with us through your time or resources to help us achieve our mission. With your support, Caritas will continue to make a difference in our community for the next 50 years.    


Cyrier signature for Emma 2

John Cyrier
President, Caritas of Austin Board of Directors
President, Sabre Commercial, Inc.

Housing First... And The Rest Will Follow!

September 16, 2013 by Lori Frasco, Director of Housing Services

The concept of “Housing First” is beautifully simple – it is built on an evidence-based practice that the primary need for people who are experiencing homelessness or at-risk of becoming homeless is HOUSING.  By housing, I mean stable, long-term housing.  Once this primary and basic need is met, individuals and families can then start to address other issues such as lack of income, substance abuse, mental health, physical conditions, etc.  This may seem counterintuitive, but just think for a minute about how difficult it would be to address areas of crisis in your life when you are unsure of where you will sleep at night. Many housing programs and housing providers require the client to be sober for a certain length of time, have income- 2-3 times the rental amount, have NO criminal background, etc. Unfortunately, these policies often prevent people from being stably housed.    

Housing First is a philosophy in which Caritas firmly believes, and it is the primary approach we take to serving clients in their goals of stability and self-sufficiency.

The Housing First approach provides housing for people without conditions.  Research shows that, for chronically homeless individuals, stable housing is an essential component of successful recovery. The solution to the problem of chronic homelessness is permanent supportive housing, which is housing coupled with supportive services. With appropriate supports, permanent housing can serve as a foundation for rehabilitation, therapy, and improved health.

What's more, it is a cost-effective intervention. Chronically homeless individuals living in permanent supportive housing are far less likely to draw on expensive public services. They are also less likely to end up in homeless shelters, emergency rooms, or jails, none of which are effective interventions for chronic homelessness. Public costs – whether local, state or federal – are therefore reduced. For people at risk of becoming homeless, it is significantly less expensive to provide assistance to ensure stable housing remains intact than trying to help them recover after a period of becoming homeless. Prevention assistance can help communities reduce the size of their homeless population, including the number of people entering the homeless assistance system and the demand for shelter and other programmatic housing beds.

At Caritas of Austin, we see how effective the Housing First approach is every day. For example, we have a client who had been homeless for the past seven years. After we successfully got him into housing, he has begun to address mental health issues and now has a stable income and works in upholstery, his profession prior to falling into homelessness. We also serve hundreds of clients each year that come to us on the brink of eviction. We can help them remain in housing and then provide ongoing case management to ensure long-term success. At the foundation of all of this is the belief that housing is both a necessity and a right. At Caritas, we live by this belief and we are confident it is what makes us so successful in preventing and ending homelessness in Austin.

It is important to note the demand for housing in our community far exceeds our ability to serve those in the most need. Here’s how you can help:

  • Support affordable housing expansion including the $65 million bond package on the November ballot. Vote YES! Visit www.keepatxaffordable.org to learn more. 
  • Help Caritas reach more landlords, property managers, and property owners willing to partner with Caritas in overcoming many of the housing barriers our clients face.

The Truth About Homelessness: What Homelessness is Costing You

August 7, 2013 by Jo Kathryn Quinn, Executive Director

Ambulance editedIt is rather counterintuitive that someone experiencing homelessness is costly. After all, why would it be costly? The person isn’t paying to be homeless; you aren’t paying for them to be homeless. Then who is paying if there is a cost to homelessness? The fact is….homelessness is costing you a lot of money.

Your tax dollars are spent in unnecessary ways for people trying to survive on the streets. Just think for a moment what it costs for EMS to respond to a health emergency for someone living on the streets. This happens numerous times every day. Then there’s the cost for emergency care at the hospital. There are significant costs associated with public shelters providing temporary housing for the homeless.  Daily the police frequently respond to situations involving the homeless; this costs taxpayer money. There’s more cost in the criminal justice system dealing with homelessness related crimes like urinating in public, sleeping on the sidewalk, etc. – all things people would not be doing if they weren’t homeless. Then we pay someone to clean the sidewalk.

All these costs are more than it costs to pay for someone’s housing. Think about it…right now we’re paying more money for a poor result – people are still homeless. You could pay less money for a permanent solution to homelessness.

Caritas of Austin is effectively addressing the issue of homelessness by preventing it and ending it for people in our community. Using evidence-based methods, this year our organization will prevent homelessness and end short-term homelessness for 2,000 people. Additionally, we have already taken 150 people off the streets this year who have been living on the streets for a long time.

Caritas of Austin operates over 150 units of supportive housing – most of which are used to house and stabilize the very people you see when you walk the streets of downtown.  85% of those who have participated in Caritas’ supportive housing have become stable and do not return to the streets. 

Caritas engages each client in a plan for self-sufficiency which includes increasing their income, paying rent, and taking care of their physical and mental health needs.  We provide an affordable place for people to live, so their housing isn’t at risk when there’s an emergency. Our Social Work professionals facilitate progress so clients don’t need our help indefinitely and can live independently.

We need your help to continue and expand these efforts until all persons experiencing homelessness in downtown Austin are off the streets. Your donation allows us to implement evidence-based practices that will make homelessness rare, short-term and non-reoccurring. Together we can end homelessness in Austin as we know it.

This article is the third in a 5-part series on homelessness

The Truth About Homelessness: Overcoming Housing Barriers

July 26, 2013 by Lori Frasco, Housing Services Director

Spring Terrace editedRegardless of the lens through which you view Caritas of Austin, housing is both the problem and the solution for the individuals and families we serve. Caritas fights every day to prevent and end homelessness – we are laser-focused on addressing three areas: housing, income and self-care. These are the core areas that lead to self-sufficiency.

The lack of affordable housing is a significant barrier for low-income households and can prevent them from meeting their other basic needs, such as nutrition and health care, or saving for the future. Did you know that Austin is one of the top ten MOST expensive rental markets in the U.S.? This is a significant problem for Austinites who are living well under the poverty guideline level – we are a city that has 98% occupancy rate for rental property and little affordable housing. In addition to a lack of affordable housing, our clients are faced with other significant housing barriers including:

  • Rental properties requiring 2 - 3 times the amount in rent for monthly income
  • Individuals/families working fulltime but not making a livable wage
  • Criminal backgrounds, even minor, non-violent offenses that may have occurred years ago
  • Mental and physical health challenges and substance abuse

Caritas of Austin spends 72% of our annual budget on housing alone – evidence that we consider housing the number one priority to achieving or preserving stability. We serve the most vulnerable of individuals and families. The individuals and families we serve are experiencing one of two things:

  1. They are at eminent risk of losing their housing
  2. They are currently experiencing homelessness.

The foundation of our work to house those who are in crisis funnels into three areas:

  • Prevention – is the housing model used for someone who is at-risk of losing their housing. Caritas staff members work with the individual/family and the current landlord to save the current housing and therefore preventing homelessness. 
  • Rapid re-housing – is the housing model used for someone who has recently lost their housing and is currently experiencing short-term homelessness. The Caritas team works to quickly find housing. The goal is to get the individual or family housed immediately.
  • Supportive Housing - is the housing model used for individuals who have experienced homelessness for an extended period of time. The goal is to move clients off the streets and into a stable living situation. Caritas staff provides crisis intervention, ongoing case management, and other support services.

While the barriers are significant, it is our vision to have a true Housing First model. With a Housing First model, we house individuals immediately regardless of their barriers. Housing First will get people to a safe environment of their own and allow them to transition out of homelessness. The changes that can occur in someone when they have a roof over their head are truly astounding. When their focus is not on safety and survival, people can thrive. Affordable housing and innovative solutions to overcoming housing barriers are the important next steps to systematic change. We need the community’s support in tackling such a large, complex issue. We hope you’ll join us as we continue moving toward a true Housing First model. 

This article is the second in a 5-part series on homelessness





An Unforgettable Day: Caritas Employee celebrates citizenship at World Refugee Day Celebration

July 1, 2013 by Lindsey Dickson

Zaid at citizenship editedSaturday, June 22 marked a milestone Zaid Yassin has waited for his entire life: he was sworn in as an American citizen after moving to the U.S. six years ago. “It is my dream waiting for this day,” he says. Zaid has worked at Caritas of Austin since 2009 as a Refugee Resettlement Specialist, helping the 500 refugees Caritas serves each year as they transition to life in America.  When serving clients, he uniquely pulls from his experience as an Iraqi refugee forced to flee his home in 2007.

In the early 2000s, Zaid was living a normal life in Iraq. He was pursuing his Master’s degree and had begun a career in accounting and hotel management. In 2003, everything changed. “The war started here and all work stopped,” Zaid said. Because he spoke English, Zaid was able to find a job with the Department of State and eventually began working at the U.S. Embassy in Baghdad as an accountant. Little did he know his allegiance to the United States would soon put his entire family in danger.

In June 2007, Zaid and his family were out running errands when the Iraqi militia attacked his home.  A family member that lived nearby notified Zaid that they would be killed if they returned home. His entire family immediately fled to bordering Syria. Over the next several months, Zaid worked with dozens of government officials and departments desperate to find permanent residence. He was forced to fly his family - wife, son, mother, siblings and their families – to Egypt to reside safely until their refugee status was approved, and he even had to return to the U.S. Embassy in Iraq before receiving final approval. When he received notice in August 2007 that his refugee status was approved and they would be resettled in the United States, Zaid said, “I couldn’t believe it was actually happening.”  

Knoxville, Tennessee is an unlikely place for an Iraqi refugee family to resettle. In fact, Zaid and his family were the first-ever Iraqi refugees to live there. With everything left in Iraq and only $425 in government assistance allotted to each family member for resettlement, Zaid’s family was starting with nothing.  “I didn’t tell my family this, but I only had $50 left,” Zaid said. Fortunately local Knoxville church members from Central Baptist Church of Bearden provided additional support: gave them a vehicle, helped with employment and provided a great deal of emotional support during the transition. “They were like family to us,” he said. 

Church welcoming ZaidZaid and family arriving in TN

From Knoxville, Zaid’s family moved to California to reconnect with extended relatives, but with a tough economy, it was difficult to make ends meet. So when an Iraqi friend called Zaid to tell him about a job opportunity with Caritas of Austin helping refugees, he jumped at the chance. The day after his wife gave birth to their second child, Zaid moved with his wife and kids to Texas. When asked about working at Caritas, he says, “I want to give these people the same opportunity and support that I had when I came here. I do more than what is required for new refugees because it makes a difference for them.” 

At Austin’s World Refugee Day celebration on June 22, Zaid and his wife were officially sworn in as U.S. citizens. “I feel like this is my country. I’ve always felt like I should have been born here. I would fight for this country because it has provided for me and given me respect and freedom.”  Zaid’s story is one of resilience and inspiration. With community support, Caritas is able to ensure that, like Zaid and his family, all refugees resettling in Austin have the opportunity to succeed in their new life.





The Truth About Homelessness: Causes, Statistics, and Misconceptions (Part 1)

July 18, 2013 by Jo Kathryn Quinn, Executive Director

Recognizing Austin has a problem with homelessness is obvious. Whether you live downtown or not we are all faced with the “guy on the corner with a sign” on a daily basis. Someone who is experiencing homelessness is someone who lives in a place not meant for human habitation; this includes a homeless shelter. By the numbers, according to the 2013 Point in Time count, there are Homeless downtown blurred 2,121 people experiencing homelessness on any given day in Travis County. This is kind of good news since this number is down from the 2011 number of 2,568. Keep in mind-- this number is only a snapshot in time. This count is made literally by people going out onto the streets and in the shelters manually counting people that are homeless on a particular day – the third week of January every year. Over the course of a year 12,000+ people received homeless services.

You may be thinking…“This problem is so overwhelming; why are people are homeless”? The answer to why people become homeless is as varied as the people having this experience; at the same time there are just a few common structural reasons why it is relatively easy for someone to become homeless:

Lack of affordable housing – The 2011 American Community Survey shows that 25% of renters in Travis County are paying 50% or more of their monthly income for rent. When someone is paying such a disproportionate amount of their income for housing, they are constantly at risk of homelessness. Any emergency need in their household can mean they can’t pay rent.

Poverty – This one is obvious, but usually not completely understood. Simply put, there are many people in our community that are just too poor to afford housing of any kind. Frankly, there’s not an immediate recognition in Austin that the community has a significant number of people experiencing poverty – 36% of us cannot meet basic needs. And if your response to this is “just get a job”, it is important to know that most of this 36% has a job, and they still can’t afford housing.

Inadequate mental health services for the poor – Many people cannot afford mental health care or any health care for that matter. If you can’t treat your mental illness, it drastically undermines your ability to get and keep employment. The same is true for substance abuse services.

The assumption that most people who are homeless want to live that lifestyle is just not true. 1 of 8 homeless women report being raped, 100% of people report going hungry while homeless, and 41% get their property stolen. These statistics don’t really support the myth that people LIKE living this way. While there are those who for a time enjoy the freedom of little responsibility; the overwhelming majority of folks on the streets don’t want to be there.

Caritas’ job then is to counterbalance these structural barriers that lead to cycles of poverty and homelessness.

• We must work to ensure there are affordable housing options.

• We must help people access and maintain employment opportunities that allow them to cover all necessary expenses.

• And we must address the mental health needs of people experiencing homelessness on their path to self-reliance.

As I mentioned, the problem of homelessness is a daunting one filled with many barriers. Caritas has been committed to solutions for nearly 50 years. We must fight homelessness both on the ground level one client at a time and also at a structural level to truly change the systemic problems leading to poverty and homelessness. Also, we must use the right tools. Caritas uses only evidence-based practices—techniques that have been proven to reduce the numbers of homeless in communities. And we need your help. Our entire community must get involved if we truly want to eliminate homelessness. Will you join us?

This article is the first in a 5-part series on homelessness